Refund Policy
Our Commitment
We stand behind Medical Records AI. If the Service doesn't work as described, we'll make it right.
Free Trial
New accounts start on our free plan with no credit card required. Upgrade only when you're ready.
Monthly Subscriptions
Monthly subscriptions may be cancelled at any time. Your access continues until the end of the paid period. We do not offer prorated refunds for partial months.
7-Day Money-Back Guarantee
If you subscribe to a paid plan and are not satisfied within 7 days of your first payment, email us at imkrisk@icloud.com with your account email and we will issue a full refund — no questions asked.
Exceptions
- Accounts suspended for Terms of Service violations are not eligible for refunds.
- Refund requests after 7 days of the billing date are evaluated case by case.
How to Request a Refund
Email imkrisk@icloud.com with subject line "Refund Request" and include your account email. We respond within 1 business day.